FAQs

Q) How does a personal shopping service work? 

A) At our initial client profile consultation we will ask you a series of detailed questions to get to know you and your preferences.

In this process we discover things about:

  • Your likes and dislikes
  • Favorite stores or brands
  • Preferred colors, styles and sizes
  • Are you looking for clothing for a special event or a gift?

Logistics of shopping process will also be determine at the initial session.

Q) How much does it cost for a personal shopping session?

A) An upfront $50 Profile Consultation Fee is required.  Personal shopping sessions start at $40 per hour, and are determined by services requested during your consultation.   

Fees are not refundable.

Q) What kind of clients do you work with?

A) The clients we work with are individuals from all occupations, All budgets, All sizes and All age groups. Individuals who are ill, do not like to shop, do not have the time to shop, don't like to shop or who just want a second opinion.  We also provide shopping and business seminars. 

When will I be billed?

A) A $50 Profile Consultation fee is due prior to scheduling an appointment.  Once services are determined, the client will be required to go to the Helping Hands website to purchase the number of hours requested.  Immediately following your shopping session,  payment for all merchandise purchased including sales tax, shipping and any other charges incurred will be due.  Payment can be made in person, online through Shopify or PayPal.

Q) How are we different from others?

A) We have over 30 years experience working with individuals from all occupations as well as those who are ill.  We are professional and our #1 goal is to provide excellent customer service while saving you time and money.  We work with All budgets, All sizes and ages. We also provide personal shopping services and Dress for Success Seminars to organizations and business. 

We believe, “The Way You Look Can Influence The Way You Feel”.

 Q) How do I receive my items?

A) We are available to meet at your home, office, department store or items can be mailed.   

Q) How do we communicate with our clients?

A) We communicate in person, by phone, email, text and video chat.

 Q) Where do you shop?

A) We shop at department stores, boutiques, online, upscale thrift and consignment stores in the Dayton-Cincinnati areas.  We also honor client request.    

 Q) How often are new items uploaded to the website?

A) New items will be uploaded every Thursday.

 

Return Policy

All returns must be made within 10 days of delivery.  Final Sale items are not returnable.  Please see our return policy for additional details. 

All shipping cost for returned items are the clients responsibility.

 

Additional Services 

"Designs by JMarie’ and Friends" is our online boutique that features designs by JMarie’, area designers and artists. We also have new and gently used clothing, shoes, accessories, and home goods.     

Giving Back to the Community

Dayton/Miami Valley Memorial Day Tornado Relief Response (2019),  Convoy of HOPE @ Christian Life Center, Miami Valley Gem City Entrepreneur Resource Fair and Techstars Small Business Startup Week Dayton (2019)

Helping Hands by JMarie' is volunteering at Sinclair Community College, College for Lifelong Learning Program presenting workshops.   

As our site continues to grow, we will feature items from local artists and designers, with new items available to purchase every Thursday! Be sure to check in frequently for the most recent fun finds and bargains.

Thank you to our family and friends, the staff and volunteers at Small Business Development Center (Dayton) including Kim Woodbury, Sinclair College for Lifelong Learning, Community Action Partnership, and SCORE for all of the support and assistance throughout this journey.

We hope you will spread the word.